RETURN/EXCHANGE POLICY

Tlhokomelo prides itself on making products from the highest quality materials with attention to detail. Returns are accepted within 30 days of purchase for a refund to the original payment method. To be eligible for a return, the following conditions must be met: 

• Customers pay for return/exchange shipping fees
• Merchandise must be unworn, in original condition, tags intact, and in its original packaging
• Customized engraved items cannot be returned or exchanged. All sales are final.
• We will honor price adjustments in the form of a gift card on full price merchandise within 10 days of the original purchase.
• Sale merchandise is eligible for exchange or store credit up to 30 days from purchase, unless marked “FINAL SALE”.
• Returns will be refunded to original form of payment.